ARAG IT GmbH sucht in eine/n Senior Expert Conversational AI / Chatbots (m/w/d) (ID-Nummer: 12036939)
ARAG IT GmbH sucht in eine/n Senior Expert Conversational AI / Cognigy - Voicebots (m/w/d) (ID-Nummer: 13140055)
Deutsche Post Customer Service Center GmbH sucht in eine/n Experte (m/w/d) Product Owner im Bereich CRM Conversational AI (ID-Nummer: 13694809)
As part of our team, you will take on the following responsibilities: You work closely with AI solution architects, AI engineers, and other technical teams, supporting the development and implementation of AI solutions within DKV Mobility’s products and services.You help build and maintain a scalable and efficient infrastructure for DKV Mobility’s AI platform, continuously developing your skills and knowledge in cloud services.You support the transformation of business requirements into functional AI solutions — guided by experienced team members and working in an agile environment.You contribute to the development and maintenance of integrations between our AI platform (e.g., Conversational AI) and other internal systems to best support various business needs.You help create demos that illustrate the capabilities of AI and foster a deeper understanding of AI technologies within the company.You act as a technical expert for our agentic AI platform (e.g., Conversational AI) and support other teams in leveraging the platform and building their own solutions.
Your Mission As part of our AI platform team, you will: Work closely with AI Solution Architects, AI Engineers, and cross-functional technical teams to design, develop, and implement AI solutions across our products and services.Build and maintain a scalable, secure, and efficient infrastructure for our AI platform while continuously expanding your expertise in cloud services.Translate business requirements into functional AI solutions — guided by experienced colleagues in an agile development environment.Develop and maintain integrations between our AI platform (e.g., Conversational AI) and internal systems to support diverse business needs.Create demos and proof-of-concepts that showcase AI capabilities and promote AI adoption within the company.Act as a technical expert for our agentic AI platform, supporting other teams in leveraging AI and building their own solutions. What makes you stand out Degree in Computer Science or a related field.4+ years of experience in agile software development with solid understanding of the full engineering lifecycle.Hands-on experience with: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), MCP servers and Agentic AI systemsDesigning, building, and deploying advanced AI solutionsExperience with AI cloud platforms (e.g., Azure AI Foundry) and/or conversational AI platforms (e.g., Cognigy).DevOps experience, ideally within Microsoft Azure (ADO).Programming experience in at least one high-level language such as Python, Java, or TypeScript.Experience developing microservices using frameworks like Flask, Django, or Spring (Java).
In doing so, you will ensure that every digital and personal touchpoint inspires enthusiasm while continuously increasing the profitability of our e-commerce business.You will lead and develop your team of QA managers, customer journey experts, credit managers and business analysts, both professionally and disciplinarily. In doing so, you will embody our leadership principles: Create Clarity, Unleash Energy, Passion for People and Deliver Results.